Finlay Reviews
Finlay has an overall rating of 5.0 based on 22 reviews. Customer feedback on Finlay is mixed: Finlay reviewers highlight positive aspects like stylish eyewear designs, high-quality materials, excellent customer service, fast shipping, which strongly appeal to fashion-conscious individuals, eyewear enthusiasts, quality-focused consumers. However, Finlay is often criticized for its higher price point, limited frame sizes, occasional stock issues, longer return processing time.
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How would you rate Finlay?
All Finlay Reviews (22)
DebraMoreno
January 20, 2023
"Vision Check at Finlay Notting Hill"
I recently had a vision check at the Finlay location in Notting Hill. The team there was super friendly, courteous, and attentive. Zahra used top-notch equipment to test my eyes and was really knowledgeable, thorough, and professional. The eye exam cost me £30, and there was zero pressure to book any follow-up appointments or buy glasses. They even offered a follow-up visit for more specific tests at no additional cost. I highly recommend this place!
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lazyrabbit348
December 13, 2022
"Gorgeous shades"
The buying process was smooth and fast. These shades appeared exactly as shown in the images, and you'll receive an email to verify your purchase. They hustle to send your item out quickly so you can begin tracking it.
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VincentSimmons
December 01, 2022
"Exceptional Frames and Service"
These frames are stunning and top-notch, costing way less than you'd think. The customer support is fantastic: they keep you in the loop and ship faster than you can imagine to the US. Definitely give them a shout!
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RonaldAlvarez
May 06, 2021
"Fantastic eyewear, top-notch quality and shopping experience"
These glasses are stunning! The website was a breeze to use, especially with the new virtual try-on feature. They arrived in excellent packaging, all sturdy and nice-looking, and the quality is top-notch. There’s a fantastic variety available, making the browsing, choosing, and ordering process super smooth. Huge thanks! I can see these being cherished for years ahead.
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beautifulgorilla387
May 06, 2021
"Absolutely Perfect"
I’m really thrilled. My order made its way from London to Brussels in less than a day. After some rough post-brexit experiences with UK orders, Finlay really nailed it. The shades are top-notch and look fantastic. They’re easy to reach, super friendly, and really efficient. It’s clear they care about their products and customer service. Hats off to them!
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Beverley.Washington
March 07, 2021
"Fantastic Frames and Service!"
The crew really knows their stuff when it comes to products and customer support, but what I’m really into are the frames! They offer a variety of frame and lens combos to match your style or requirements, and the pricing is quite reasonable for the quality. I’d confidently put these glasses right up there with the best brands available.
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JeanneGarcia
March 04, 2021
"Top-notch Quality from Finlay!"
Finlay provides an exceptional product along with excellent customer support and a super simple ordering process. Any inquiries or unique requests are always handled well, and the team is fun and friendly to work with.
I've owned several pairs over the years, and the very first pair I bought still looks and works like it's brand new. Friends and colleagues frequently ask about my sunglasses, and many of them have had just as fantastic experiences with Finlay.
I’d give them a solid 10 out of 10!
I've owned several pairs over the years, and the very first pair I bought still looks and works like it's brand new. Friends and colleagues frequently ask about my sunglasses, and many of them have had just as fantastic experiences with Finlay.
I’d give them a solid 10 out of 10!
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orangekoala764
March 04, 2021
"All You Could Ask For..."
This brand delivers everything you’d expect from a unique eyewear and care company, plus a little extra! The service and frames are top-notch from beginning to end. Every time I put on my glasses, folks are always curious about where I got them. They fit like a dream, and I’m definitely coming back for a second pair soon!
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Dylan
March 04, 2021
"Finlay is the Best!"
A buddy of mine got me into this brand. It’s pretty much my go-to, a look that fits every vibe, covers up those pesky eyebags, and adds some sparkle to the dullest days and the craziest nights. They’ve witnessed my adventures at work and play across the globe. Hats off to Dave and his crew, a fantastic company behind this brand, and I’m really happy to support them.
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Kurt.Fowler
March 04, 2021
"My go-to eyewear brand!"
My go-to eyewear brand!
I've rocked Finlays from chillin' at the beach to looking sharp in meetings and even flying down those gnarly double black diamond ski slopes. Honestly, it feels like there's a Finlay for every moment in my life, and I can't imagine traveling anywhere without a pair these days.
Even with the whole global pandemic situation, I'm super thankful that Finlay offers free international shipping, so I can snag my shades no matter where I am.
I've rocked Finlays from chillin' at the beach to looking sharp in meetings and even flying down those gnarly double black diamond ski slopes. Honestly, it feels like there's a Finlay for every moment in my life, and I can't imagine traveling anywhere without a pair these days.
Even with the whole global pandemic situation, I'm super thankful that Finlay offers free international shipping, so I can snag my shades no matter where I am.
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Marilyn
March 04, 2021
"Tailored Shopping Journey"
I've had several enjoyable interactions with this brand. From browsing online to picking out new shades, the quick shipping and excellent customer support, plus the in-store visit for an eye exam and getting new glasses, it’s all been a truly customized experience with top-notch items.
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Pauline.Long
March 04, 2021
"Fantastic Shopping Adventure"
What a fantastic shopping adventure! The customer service is top-notch; they truly understand what they're doing. The eyewear I've purchased is consistently of outstanding quality! They're crafted so well that, even though it's recommended to use a case, these glasses hold up in my bags and pockets. A solid 10 out of 10 all around.
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bluekoala876
March 03, 2021
"Excellent product and service"
I've had an awesome time shopping both in-store and online - their service really boosted my confidence in choosing the right pair(s) for myself. I reckon Finlay has turned me into a loyal customer, and I can't wait for my next chance to grab some spectacles and shades.
I'm also super impressed with how scratch-resistant their lenses are, even after a year and a half. I’d definitely suggest you invest in a pair of Finlay glasses - believe me, you'll find yourself championing Finlay too once you do.
I'm also super impressed with how scratch-resistant their lenses are, even after a year and a half. I’d definitely suggest you invest in a pair of Finlay glasses - believe me, you'll find yourself championing Finlay too once you do.
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Carla.Hale
March 03, 2021
"One of my top picks - genuinely high-quality products, service, and shopping vibe - can't get enough!"
I've been a supporter of Finlay for ages - and I adore everything about the brand, from the classy look and finish of the eyewear, to the fancy packaging and quick shipping. Every time I've shopped online or in-person, it's been a fantastic experience with both prescription eyewear and shades, and I always stumble upon new frames that I just gotta add to my collection. The customer service is outstanding online, and the folks at the stores and HQ are super helpful. I highly suggest checking out both the stores and the online shopping experience.
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StephanieRobertson
March 03, 2021
"Fantastic shades, excellent service, totally recommend"
I was super impressed by the selection and quality of the sunglasses I checked out at FINLAY’s Soho store. I’d heard plenty about them, and after being welcomed and assisted by one of the friendly staff members, I discovered several pairs that looked sharp and fit perfectly. It turned into a tough choice on which pair to grab! The glasses have held up really well, and I’ve received a bunch of compliments on them, so I’ll surely be picking up another pair for this summer! For sure, a solid product from a cool brand.
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